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Frequently Asked Questions
Quick answers to common questions
Founded and registered in 2015, iShop Product Suite one of which is iShop is now distributed through Uptitek LIMITED incorporated in 2018, Uptitek creates cutting-edge Technology and redefining online shopping experience by bringing an innovative and fantastic customer online experience to all iShop subscribers through iShop iShop. There is something for everyone at iShop. iShop not only fulfils CRM, Sales management and other business management needs of any business but also takes these businesses using iShop online wherever they are so customers can find their products and patronise them.
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We typically respond to all inquiries within 24 hours during business days. For urgent matters, please use our phone support line which is available Monday through Friday from 9am to 6pm EST.
Please include your order number (if applicable), a detailed description of your issue or question, and any relevant screenshots or documentation that might help us resolve your inquiry more quickly.
Currently, our primary support language is English. However, we do have team members who can assist in Spanish and French. Please indicate your language preference in your message.
Our headquarters are located at Hertfroshire United Kingdom. However, we're a fully remote company with team members across multiple time zones to better serve our global customer base.